This listing was posted on The Resumator.
IT Support Specialist
Location:
Upland, CA
Description:
Salary Range: $45,000-$55,000/year JOB TITLE: IT SUPPORT SPECIALIST JOB CLASSIFICATION: Salary LOCATION: Upland, CA REPORTS TO: Operations Manager SUPERVISES: None TRAVEL: Required Position Summary: The Information Technology Specialist will provide technical support to our end users, administrate end-user devices, and set up technology across multiple offices in multiple states. The IT specialist needs to have a solid understanding of how computers and networks operate in a highly segmented environment with a focus on security. We’re looking for a responsive, highly productive professional who can work with numerous employees and vendors to ensure continued success through corporate projects. KEY DUTIES and RESPONSIBILITIES: Install and maintain computer technology, including laptops, video conferencing equipment, printers, copiers, mobile devices, and more. Software installations and upgrades and replace hardware as needed. Manage the company's technology infrastructure, including hardware, software, and network systems. Develop and Implement IT policies and procedures to ensure the security and integrity of our systems. Manage the company’s Inventory by keeping track of all IT related hardware and accessories, as well as purchasing to replenish when necessary. Stay up to date with the latest trends and developments in technology/software and make recommendations for improvements to our systems and processes. Ensure full IT compliance from both an application and infrastructure perspective, meeting all internal and external security/regulatory requirements. Ensure proper functionality of the company’s phone systems, including desk phones and cellular phones. Provide first-line support for day-to-day systems issues to solve problems with all levels of employee skillset. Set up workstations for all employees which entails hardware setup, software installation, user account setup, cable connectivity, phones, security measures, and ensuring proper operation. Remotely operate systems for our teammates who work in remote offices or from home Skilled in operating systems, application software installations and upgrades, virus protection and eradication, information security, confidential data, and disaster recovery policies, plans, and procedures. Strong customer focus and experience collaborating with all levels of an organization. Effective team player, collaborative, organized, excellent communication and relationship-building skills, and demonstrated a high level of independent problem-solving, integrity, and dependability. Security first mindset. QUALIFICATIONS: Three plus years of information technology or network experience with Microsoft operating systems, troubleshooting to resolve hardware and software problems, and/or providing technical support services. Experience with Microsoft products, PC hardware components, Windows desktop operating system and application software, networking technologies, and firewall experience is a plus. Some hardware maintenance, assembly, and repair skills are required. Experience with Azure Active Directory/Microsoft Entra ID and Azure Rights Management Experience with mobile device management (MDM) Experience with IntuneEndpoint Manager Administration experience in Microsoft 365 & Microsoft Exchange Experience with PowerShell scripts for Microsoft 365 Management. Experience with Remote monitoring and maintenance (RMM) systems Experience with server operating systems (Windows Server 2016, 2019, 2022) PHYSICAL DEMANDS: Work is performed while standing, sitting and/or walking Requires the ability to communicate effectively using speech, vision, and hearing Requires the use of hands for simple grasping and fine manipulations Requires walking, bending, squatting, crawling, climbing, reaching Requires the ability to lift, carry, push or pull up to 50-75 pounds. BENEFITS: Retirement Account - Company match contribution Dental Insurance Health Insurance Paid time off Vision Insurance Powered by JazzHR
Company:
First Commercial Realty Group
Posted:
May 21 on The Resumator
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More About this Listing: IT Support Specialist
IT Support Specialist is a Technology IT Specialist, Support Worker Job at First Commercial Realty Group located in Upland CA. Find other listings like IT Support Specialist by searching Oodle for Technology IT Specialist, Support Worker Jobs.
IT Support Specialist is a Technology IT Specialist, Support Worker Job at First Commercial Realty Group located in Upland CA. Find other listings like IT Support Specialist by searching Oodle for Technology IT Specialist, Support Worker Jobs.